Frequently Asked Questions 
and 
New Enrollment Information

Question: How long is a session? 
                 Answer: We dont have sessions, we have on going month to month enrollment 

Question: Do I need to enroll my child every month?
                Answer: No, your child's enrollment will automatically roll-over into a new month. You must cancel with 2 weeks notice via your parent portal, email  to avoid on going charges.
                (Please note Team Level students have year round enrollment) 

Question: How do I cancel enrollment?
                Please e-mail, or  use your parent portal to DROP and pick Drop Enrollment date,  Written notification to the front desk. (not on a "post it note" please. it gets lost easily) Please Do Not just tell a coach you are dropping!

Question: When is payment due? 
                Answer: Payment is due on the 1st of the month and late charges will be charged after the 10th

Question: How do I make a payment?
                Answer: Payments are accepted online,  or in the office.

Question: What happens if my child is not able to make it to class?
               Answer:  We will periodically offer a Make up Class.  Make Up class announcements will be made one week prior and on line enrollment is required to get a spot in the Make up class.

Question:  What do the students wear?   Kids should wear soft secure snug clothing, no buttons or zippers , no jewelry that can get snagged (earring studs are fine) & tie hair up , clean feet and hands please.  glasses should be secured with a strap.  
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Below is a checklist of things that you should do before your child’s first class at Mendocino Starz Gymnastics.

☐ Make sure your online registration is completed and processed with the office.

☐ Sign paper copy of policies and payment agreement

☐ Pay at the beginning of each month (either online or in the office)

If you have any questions regarding enrollment please feel free to contact the business office 
via email: [email protected] or call during business office hours (707) 463-3303. Mon- Thurs 3-6pm