Frequently Asked Questions 
and 
New Enrollment Information

Question: How long is a session? 
                 Answer: We dont have sessions, we have on going month to month enrollment 

Question: Do I need to enroll my child every month?
                Answer: No, your child's enrollment will automatically roll-over into a new month. You must cancel with 2 weeks notice via your parent portal, email  to avoid on going charges.
                (Please note Team Level students have year round enrollment) 

Question: How do I cancel enrollment?
                Please e-mail, or  use your parent portal to DROP and pick Drop Enrollment date,  Written notification to the front desk. (not on a "post it note" please. it gets lost easily) Please Do Not just tell a coach you are dropping!

Question: When is payment due? 
                Answer: Payment is due on the 1st of the month and late charges will be charged after the 10th

Question: How do I make a payment?
                Answer: Payments are accepted online,  or in the office.  

Question: What happens if my child is not able to make it to class?
               Answer:  We will periodically offer a Make up Class.  Make Up class announcements will be made one week prior and on line enrollment is required to get a spot in the Make up class.

Question:  What do the students wear?   Kids should wear soft secure snug clothing, no buttons or zippers , no jewelry that can get snagged (earring studs are fine) & tie hair up , clean feet and hands please.  glasses should be secured with a strap.  
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Below is a checklist of things that you should do before your child’s first class at Mendocino Starz Gymnastics.

☐ Make sure your online registration is completed and processed with the office.

☐ Sign paper copy of policies and payment agreement

☐ Pay at the beginning of each month (either online or in the office)

Lake view Students Must be accepted into a Class with us before ordering vouchers.   No enrollment to Starz is through the Sequoia Grove or Lake  View Charter School Programs: Families must pay the $50 registration/Anniversary fee Lake View will not pay for that.   Please notify the office if you are paying through Lake View.  You are resposible for any balance that Lakeview does not pay.

If you have any questions regarding enrollment please feel free to contact the business office 
via email: [email protected] or call during business office hours (707) 463-3303. Mon- Thurs 3-6pm